SkyExch Terms of Use for UK Visitors 2026

You may only use our services if you are at least 18 years old, or older if the law where you live sets a higher minimum age for gambling. You must be legally allowed to gamble in your own country and have full capacity to enter into a binding agreement. By requesting an account you confirm that you meet these conditions and that the details you give us are accurate. We may ask you to prove your age at any time, and we may restrict or close any account where we cannot be satisfied that you are of legal age. Gambling is for adults only and must never be accessed by anyone under the legal limit.

Accounts are not opened through a public sign-up form. To get started you contact an agent or our support team and ask for an ID, then we send you login credentials. Once you log in on the website you should change your password straight away. You may hold one account only, and it must be in your own name. Duplicate accounts, shared accounts and accounts opened for someone else are not permitted, and we may close them and withhold related balances where the rules have been broken. You are responsible for keeping your login details private and for all activity carried out under your ID.

We use SSL encryption to protect data in transit, and access to your account depends on your ID and password. We also carry out KYC verification when you request a withdrawal. This means we may ask for proof of identity, proof of address and details about how a payment method is held. We do this to prevent fraud, underage play and money laundering, and to meet our legal duties. If you do not supply the documents we ask for, or if the documents do not match your account details, we may delay or refuse a withdrawal and may suspend the account while we review the matter.

Funding is handled through supported methods: UPI, Bank Transfer, Paytm, PhonePe, Google Pay and USDT. Minimum and maximum amounts are not published publicly; they depend on the method used and on the agent handling your account. Withdrawals are processed through an agent or our support team, and in most cases arrive somewhere between a few hours and a full day when UPI or a bank transfer is used. No deposit or withdrawal channel is offered for UK customers. Payments must come from and return to accounts held in your own name, and we may reverse transactions that appear unauthorised.

No welcome bonus is available to players in Great Britain, so there are no wagering requirements, maximum bet rules, expiry periods or minimum deposits to describe for UK users. No promo code can be entered by a UK player. Any offers that exist on the platform are arranged for other markets, often individually through agents, and they are not meant for UK residents. If an offer reaches you in error, it carries no entitlement, and we may void it together with any winnings that come from it. Attempts to abuse promotions through multiple accounts or false details may lead to account closure.

We do not offer our services in several territories: the United Kingdom, the United States, France, the Netherlands and Australia. If you live in or are located in one of these places, you are not permitted to open an account or place bets. Using a VPN, a proxy or false address details to get around this restriction breaches these terms. Where we discover that an account is held from a restricted country, we may freeze it, close it and, to the extent the law allows, cancel bets placed and withhold related winnings.

Our catalogue covers sports betting, a betting exchange, live casino, slots, table games, crash games, virtual sports and game shows, supplied by studios such as Evolution Gaming, Ezugi, Betgames.tv, Pragmatic Play, Spribe and Betfair Exchange. Each game has its own rules, and you accept those rules when you play. You must play honestly, for yourself only, and without using bots, collusion, exploits or software that gives an unfair edge. If a game malfunctions, results affected by the fault may be voided. We make no promise that you will win; every outcome carries risk.

An account that stays unused for an extended period may be treated as dormant. We do not publish a fixed inactivity period, so we handle this case by case and through the agent connected to your account. If your account becomes dormant we may limit access, require fresh verification before you can log in again, or close it. If a balance remains, contact support so we can work out how to return it to you, subject to completing our identity checks. Keeping your contact details current helps us reach you before any action is taken.

You can ask us to close your account at any time by contacting your agent or our support team, and we will act on the request once any pending bets and withdrawals are settled. If gambling is causing you harm, you can request a break or a permanent exclusion and we will take it seriously. Setting personal limits, stepping away and seeking independent help are all sensible steps. We may also close or suspend an account ourselves if you breach these terms, if we suspect fraud, or if we are required to by law.

You must not use our services for any unlawful purpose, including money laundering or funding crime. You must not supply false or stolen documents, use another person's payment details, open several accounts, or attempt to manipulate odds, games or promotions. Abusive, threatening or harassing behaviour toward our staff or agents is not tolerated. You must not try to interfere with our systems, test their security without permission, or reverse engineer the software. Breaches may lead to immediate suspension, confiscation of balances to the extent permitted by law, and reporting to the relevant authorities.

We provide our services on an as-is basis and do not guarantee uninterrupted access. We are not liable for losses caused by internet failures, device problems, third-party payment delays, or events outside our reasonable control. Nothing in these terms limits liability that cannot lawfully be limited. You are responsible for deciding whether using our services is legal where you are, and for any tax that applies to your activity. Gambling should be treated as entertainment, never as income, and you should only stake money you can afford to lose.

If you have a complaint, raise it first with your agent or our support team through WhatsApp or Telegram, giving your ID and a clear description of the problem. We will review it and reply as quickly as we reasonably can. Support is available around the clock, although it is not a dedicated UK service. We do not publish a registered company address or name a licensing authority on the site, so we make no licence claim in these terms. Where a dispute cannot be resolved informally, the law that applies is the one governing the agreement between you and the operator running your account.

We may update these terms from time to time to reflect changes in our services, in payment options or in the law. The version published on the site on the date you use it is the one that applies, and continuing to use our services after a change means you accept it. We encourage you to review this page regularly. If a change affects you in a significant way, we will try to tell you through your agent or our support channels. If you disagree with an update, you should stop using the services and ask us to close your account.